I bought this printer a few months ago and it was pretty easy to set up and use. I was pretty happy. Then I decided to print a photo from the rear tray instead of the front cassette tray. The print was fine for my purposes (granddaughter photo), except that I couldn't get the right size photo and it cropped off her feet in a way that I didn't want. No big deal, I figured that I just need to learn more. Today I spent half an hour trying to get it to print from the front tray again. It refused to acknowledge that there was paper in the tray. It was set on automatic for the tray. I turned the printer off and on, I read the manuals, I tried canceling and printing again. I studied the manuals and the internet for half an hour without success. I finally went to a different place to try the print command on my IPad, and it finally printed, but not double sided, even though I wanted double sided. Now it will probably print fine again. But it was a lot of irritation and nothing in the manuals told me how to switch trays, or that only certain print commands will work. I would buy this printer again as you can buy large bottles of ink and refill the ink yourself which saves a lot of money and aggravation. Overall, I have really liked this printer, despite these two problems, compared to every other printer I have owned, this one is superior, works well 98% of the time, the quality is good enough for my home business and general needs.